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Charter Boat Damage Insurance |
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Insurance Contract Issues | Understanding
Boat Damage | What Charterers Should Do |
One question keeps coming up in the life of charterers: What happens in case the charterer damages the charter boat? Well, you might say, the charter companies have hull/damage insurance, so what's the big deal, right? Wrong! Some situations can be pretty tricky. Let's see how to prevent or solve them. 1. Insurance Contract Issues1.1. The ContractEach charter company has different contract terms, but most companies more or less go along the lines below. The charterer has a choice of either:
OR
In both cases, if there is damage, the charterer is liable up to the amount of the deposit. Most charterers opt for option 1, and pay the insurance premium, as few of them would be prepared to leave a $US 3 to 5,000 damage deposit. Now, at first glance, one could argue that an insurance premium at $29 per day is exorbitant. In effect, $29 x 365 days = $10,585 while a typical insurance premium for a 40ft. sailboat is about $4,000 to 5,000 a year. Here is the reality: A charter yacht in an average company will charter for approximately 160 days per year which means that the total amount of hull insurance collected, at $29 per day, would be around $4,640. Further, charter companies, argue that this mechanism is an economic necessity, exactly the same way that one would pay collision damage waiver when renting a car. All yachts have a deductible that can be as high as $5,000, depending on the insurance company and the value of the yacht. This means that the insurance company will not pay for damage that falls within the cost of that deductible. The purpose of the hull insurance is therefore to cover damage costs, which fall between the amount of the damage deposit and the amount of the insurance deductible. Here is an example: Say a charterer causes $3,800 of damage to a yacht that has a $4,000 deductible. The charterer has paid a $500 damage deposit, plus $25 per day for hull insurance on a 7-day charter = $175. Therefore, the damage ends up costing the charterer $675 ($500 damage deposit + $175 hull insurance). The charter company, on the other hand, will end up having to pay the additional $3,125. One can quickly see that to cover that $3,125 of damage, the charter company will have to sell 125 days of hull insurance at $25 per day. Going one step further: in the example above, the charter company has had to pay out $3,125 for one single incident. But if same yacht has a second "incident", the charter company will end up losing money. And more than one "incident" per year would not be at all unusual. That is the charter companies' logic. When one understands the way those numbers work, it kind of makes sense. Besides, there is no way around this anyway! 1.2. Things to look for
2. Understanding Boat DamageThere can be a thin dividing line between "normal wear and tear" and "damage". In case of doubt, and if the "damage" is not too severe, reputable charter companies will usually err in the charterer's favor. Why? It's in the interest of the charter company to ensure that, even if a client experienced a problem, that he/she goes home feeling that he's been fairly and decently treated. They do not like to lose a potential repeat customer for the sake of a few hundred dollars. Therefore, they will give the benefit of the doubt to the charterer and swallow the cost themselves, which they view as the cost of being in this business.
In the end, we feel that it is incumbent to the charter company to be fair and reasonable. And most companies are. But when it is patently obvious that significant damage has been caused, the charter company will charge the charterer. 3. What Charterers Should Do3.1. Before leavingIt's really essential for the charterer to inspect the boat thoroughly when boarding. This includes:
Take written notes of the problems before you leave for your cruise. Ideally, have the charter company sign off to acknowledge these problems/ defects. If you discover a malfunction after you have left, call the charter company on the VHF or on the phone and inform them of the problems you found. This procedure will save everyone a lot of hassle at the end of the charter and/or have the charter company fix whatever is not working properly. 3.2. Bottom LineMany charter clients express indignation when asked by a charter company to pay for damage that they truly have caused. In reality, there are many parallels between rental cars and charter yachts: a glaring and unfortunate one is that people who rent things, whether cars or yachts, do NOT take as good care of the equipment as they would have done had they owned the equipment themselves. They all like to think that they do, but the reality is that most do not. Charter companies even claim that approximately 80% of the charterers, no matter how experienced, end up causing some sort of damage to the vessel or her equipment. Our strong advice is: If you damage something, be upfront about it. Believe it or not, a significant number of charterers try to hide damage. In other words, be honest. If the company is well organized, they will do a checkout before you leave and they will probably find the damage you caused anyway. Now, chances are, if the charter company rep. does not find anything wrong with her, and if you go home with your deposit in your hands, that will most probably be the end of it. If they find something wrong after the fact, you might get a nasty letter, but they will probably never really sue. In ConclusionTreat the boat like your own. Not only to avoid damage. But because, unlike a rental car, your charter boat belongs to a family who has invested a lot of money in it and cares a lot about her. Remember that. |
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